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Customer reviews of Cars Direct

At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Cars Direct

Cars Direct

Based on 192 customer reviews

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  • 5

    Purchase Audi a4

    By Amjid K on 02 August 2020 | Verified purchase

    good experience buying from these guys. The after sale response was also very good with prompt reply, advice and resolution to the issues I was having. highly recommend buying from them.

    Reply from Cars Direct on 02/08/20

    Thank you. Much appreciated for the review. Hope you enjoy your new car.

  • 5

    Cars direct

    By Kirsty T on 01 August 2020 | Verified purchase

    Very friendly staff that are happy to help with any questions. Good cars at reasonable prices

    Reply from Cars Direct on 02/08/20

    Thank you for the review. Hope you enjoy your new car

  • 5

    Friendly and pleasant experience

    By Christine R on 01 August 2020 | Verified purchase

    Very friendly and helpful pleasure to do business with

    Reply from Cars Direct on 01/08/20

    Many thanks for taking the time out to leave us a review, it is much appreciated

  • 5

    My purchase from Cars Direct

    By Hafiz U on 01 August 2020 | Verified purchase

    I bought a car from this garage recently and I would describe them as being very professional and they gave me excellent and friendly service from the beginning. In summary, this garage has a good range of well priced and a varied selection of cars backed up by polite and respectful customer service.

    Reply from Cars Direct on 01/08/20

    Thank You. Hope you enjoy your new car

  • 5

    Mis-sold a faulty car (11/19)

    By Dele D on 30 July 2020 | Verified purchase

    While test driving the car the seller asked me to slow down as soon as I dropped the third gear (He looked worried). On my way back home on the motorway engine light came on straight after pressing the gas on the third gear. I called the seller straight and he acted surprise suggesting me to call the Rac insurance provided with the car.Long story short, Fault on the Turbo which I am sure was known by seller and It is not cover by the insurance (cost of repair +£1000). I wouldn’t suggest going to this dealer unless you are taking your mechanic with you. Kindly

    Reply from Cars Direct on 02/08/20

    Thank you for your review. First of all i did not sell you a Faulty car. If the Car went faulty on the motorway as soon as you bought it, you could have brought it back Straight away for a repair or a refund. Also you have just left this review after 6 months of owning the car. I do not recall you dropping gear on test drive and me looking worried. I have just pulled out your invoice and you bought the car on 11th of January 2020, so it has been over 6 months. When you bought the car i gave you a RAC Warranty for 3 months. I offered you an extra 3 months for £80 but you refused. Rac is a very good warranty company, i have been dealing with them for a very long time, and if cars do go wrong they pay out most of the time. Cars are a mechanical thing , I cant tell when they are going to go Wrong in the future. I am still willing to help you out. Please feel free to contact me anytime. I always try my best to keep my customers Happy

  • 5

    Great customer service

    By Recaldo S on 13 July 2020 | Verified purchase

    They pushed the boat out for me and sold me car, after closing with a little persuasion. This is a 1st for me too, a garage phoning to check if the car was running and that I had no problems. Yes a little customer service, goes a long way. I would definitely, buy another car from this company and recommend my family and friends too.

    Reply from Cars Direct on 14/07/20

    Thank You for your review. Much appreciated, Hope you enjoy your new Clio

  • 5

    Highly recommend

    By Taljit S on 12 July 2020 | Verified purchase

    Excellent experience and hassle free service. There was a small minor issue with vehicle, which the dealer spotted and fixed before selling us the car. Highly recommend

    Reply from Cars Direct on 13/07/20

    Thank You. Appreciate to leave us a review, hope you enjoy your new car

  • 5

    Mini cooper purchase

    By Jillian Anne M on 30 June 2020 | Verified purchase

    Bought a lovely mini off this gentleman,was really pleasant and very professional and small issue has been resolved without any problem or questions,would recommend.

    Reply from Cars Direct on 30/06/20

    Thank You, Hope you enjoy your new Car

  • 5

    Excellent trustworthy sales

    By Elizabeth O on 26 June 2020 | Verified purchase

    Excellent service throughout. Very friendly with very well presented selection of cars. It was well worth travelling to I would completely recommend.

    Reply from Cars Direct on 03/07/20

    Thank You

  • 5

    Purchased seat ibiza 2.0l FR

    By Rachel F on 12 June 2020 | Verified purchase

    Really happy with my car, staff was very helpful and professional both during and after sale. Would highly reccomend using cars direct I would deffinatley use them again in the future

    Reply from Cars Direct on 13/07/20

    I am glad to hear that you are happy with the purchase, Hope you enjoy the rest of the time with the Car.

Cars Direct

07702 716647 01484 540151

Opening times

Monday Appointment Only
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 18:00
Friday 09:30 - 18:00
Saturday 10:00 - 17:00
Sunday 11:00 - 16:00

Cars Direct

942a Leeds Road,