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Customer reviews of Cars Direct

At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Cars Direct

Cars Direct

Based on 177 customer reviews

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  • 5

    Mis-sold a faulty car (11/19)

    By Dele D on 30 July 2020 | Verified purchase

    While test driving the car the seller asked me to slow down as soon as I dropped the third gear (He looked worried). On my way back home on the motorway engine light came on straight after pressing the gas on the third gear. I called the seller straight and he acted surprise suggesting me to call the Rac insurance provided with the car.Long story short, Fault on the Turbo which I am sure was known by seller and It is not cover by the insurance (cost of repair +£1000). I wouldn’t suggest going to this dealer unless you are taking your mechanic with you. Kindly

    Reply from Cars Direct on 02/08/20

    Thank you for your review. First of all i did not sell you a Faulty car. If the Car went faulty on the motorway as soon as you bought it, you could have brought it back Straight away for a repair or a refund. Also you have just left this review after 6 months of owning the car. I do not recall you dropping gear on test drive and me looking worried. I have just pulled out your invoice and you bought the car on 11th of January 2020, so it has been over 6 months. When you bought the car i gave you a RAC Warranty for 3 months. I offered you an extra 3 months for £80 but you refused. Rac is a very good warranty company, i have been dealing with them for a very long time, and if cars do go wrong they pay out most of the time. Cars are a mechanical thing , I cant tell when they are going to go Wrong in the future. I am still willing to help you out. Please feel free to contact me anytime. I always try my best to keep my customers Happy

  • 5

    Great customer service

    By Recaldo S on 13 July 2020 | Verified purchase

    They pushed the boat out for me and sold me car, after closing with a little persuasion. This is a 1st for me too, a garage phoning to check if the car was running and that I had no problems. Yes a little customer service, goes a long way. I would definitely, buy another car from this company and recommend my family and friends too.

    Reply from Cars Direct on 14/07/20

    Thank You for your review. Much appreciated, Hope you enjoy your new Clio

  • 5

    Highly recommend

    By Taljit S on 12 July 2020 | Verified purchase

    Excellent experience and hassle free service. There was a small minor issue with vehicle, which the dealer spotted and fixed before selling us the car. Highly recommend

    Reply from Cars Direct on 13/07/20

    Thank You. Appreciate to leave us a review, hope you enjoy your new car

  • 5

    Mini cooper purchase

    By Jillian Anne M on 30 June 2020 | Verified purchase

    Bought a lovely mini off this gentleman,was really pleasant and very professional and small issue has been resolved without any problem or questions,would recommend.

    Reply from Cars Direct on 30/06/20

    Thank You, Hope you enjoy your new Car

  • 5

    Excellent trustworthy sales

    By Elizabeth O on 26 June 2020 | Verified purchase

    Excellent service throughout. Very friendly with very well presented selection of cars. It was well worth travelling to I would completely recommend.

    Reply from Cars Direct on 03/07/20

    Thank You

  • 5

    Purchased seat ibiza 2.0l FR

    By Rachel F on 12 June 2020 | Verified purchase

    Really happy with my car, staff was very helpful and professional both during and after sale. Would highly reccomend using cars direct I would deffinatley use them again in the future

    Reply from Cars Direct on 13/07/20

    I am glad to hear that you are happy with the purchase, Hope you enjoy the rest of the time with the Car.

  • 5


    By Henry W on 04 June 2020 | Verified purchase

    Very good garage, polite and professional. Would definitely recommend using them.

    Reply from Cars Direct on 05/06/20

    Thank You

  • 5

    No stress no hassle, buying a car made simple.

    By Zohaib K on 03 June 2020 | Verified purchase

    My experience was really really, the car was absolutely amazing, it was hassle free no stress. I would recommend this place to anyone buying a car.

    Reply from Cars Direct on 13/07/20

    Many thanks for your review, enjoy your Car

  • 5

    Very good service

    By Bradley W on 03 June 2020 | Verified purchase

    Had a very positive experience with cars direct. There was a wide selection of cars for all price ranges and the salesman was not pushy and allowed us to walk round the yard and have a look at the cars on our own until we made up our mind. Had a high level of knowledge about the car we wanted and was helpful and answered any questions that we had. Would highly recommend Cars Direct.

    Reply from Cars Direct on 07/06/20

    Many thanks for taking the time to leave us a review. We hope you enjoy your new car

  • 5

    10/10 service

    By Imran J on 02 June 2020 | Verified purchase

    Really friendly and no pressure. Great service, great car and good prices! 100% recommend

    Reply from Cars Direct on 05/06/20

    Thank You

Cars Direct

07702 716647 01484 540151

Opening times

Monday Appointment Only
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 18:00
Friday 09:30 - 18:00
Saturday 10:00 - 17:00
Sunday 11:00 - 16:00

Cars Direct

942a Leeds Road,