Customer reviews of Cars Direct
At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 204 customer reviews
By Amanda Jane S on 14 March 2021 | Verified purchase
Excellent customer service, friendly approachable staff, car as described. Perfect transaction.
By Ross C on 11 March 2021 | Verified purchase
Great service, talked me through the process from start to finish. Had a good test drivbe of the car and was free to have time to think and make a decision. Car has been great, really can't complain. Great service and great car!
great costomer service and very happy with the car
By Thomas A on 17 February 2021 | Verified purchase
i had a great experience friendy great staff and really impressed with my car imaculate vehicle couldnt be happier
By Conner P on 15 February 2021 | Verified purchase
Great service, lovely car at reasonable price! You won’t be disappointed
Trustworthy & good quality cars
By Jennifer Anne Arshad K on 15 February 2021 | Verified purchase
We saw a car we liked at a few different garages but chose this one purely based on the reviews. Didn't disappoint. Friendly, no pressure and honest. Even said if we weren't 100% sure then we shouldn't buy. Called us 2 weeks later to ask if everything was OK. Said if anything was an issue we could call & they'd sort it. Would recommend.
Very good experience
By Barry W on 04 February 2021 | Verified purchase
Definitely a 5 star experience buying my Seat Altea. No pressure whatsoever to buy the car. Guy I dealt with was very helpful throughout the sale. Car was exactly as described in the advert. Will definitely recommend cars direct to other people.
Buying a car
By Brandon Jon A on 04 February 2021 | Verified purchase
Very good service, helpful and quick. We showed up with a specific budget after looking around online we phone to make a appointment here. We were treated quickly and efficiently and the car was bang on
Best car dealer we ever met.
By Mohammed Ajaz S on 18 January 2021 | Verified purchase
Very professional, well-mannered, wel spoken and trustworthy, what ever they told us about the car it was 100% truth. I will highly recommend them to my family and friends.
My new VW Passat
By Carol Susan D on 18 January 2021 | Verified purchase
I bought a VW Passat from Cars Direct in November. It was exactly as described on the ad and was presented in beautiful condition together with a 3 month warranty which gave me extra peace of mind as I know next to nothing about cars. Overall I received a really courteous and professional experience and would recommend Cars Direct
Good service, few slight problems
By Matthew S on 12 January 2021 | Verified purchase
I bought a vw golf from here around 3 months ago, great car mechanically, kept in good condition and got a good deal on it. However, upon driving the car home I discovered that the radio was faulty and was flickering on and off constantly, I turned around and took the car back to state the problem, he was very helpful and told me not to worry and he would get it sorted as soon as he could. After driving back and forth multiple times wasting fuel, miles, my time and 3 radios that had previously been installed which turned out to not work I am finally happy with the car. Took around 2 months to get this problem sorted but other than that I recommend cars direct.
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|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||10:00 - 17:00|
|Sunday||11:00 - 16:00|
Alternative times available by appointment.