Customer reviews of Cars Direct
At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 143 customer reviews
5 STAR RATING
By Phillip Lewis F on 09 February 2020 | Verified purchase
Brilliant customer service car is running perfect 10/10 all around
By Claudia G on 03 February 2020 | Verified purchase
I have been looking for a while for a second hand small automatic car and my husband found one at Cars Direct. I am very happy with the purchase of my car and I found at Cars Direct an excellent and swift service with good communication.
By Jacques C on 27 January 2020 | Verified purchase
I found the entire process very easy, very friendly and professional staff. I purchased a 07 reg VW for running around for work since I visit customers at home. I even received a 3 months warranty and 12 months of free roadside assistance from RAC. The lovely guy went above and beyond to answer all my very many questions, nothing was too much trouble even after I drove the car away. I loved this car and the car gave me no trouble at all so far. I would absolutely recommend and when the need arises I will definitely be a returning customer.
Wow great customer service highly recommended!
By Mumin I on 25 January 2020 | Verified purchase
Me and my brother went to cars direct from Oldham purely from reading fantastic reviews from customers. As soon as we arrived they made us feel so welcome we knew this guy knew what he was talking about. We chose the Audi A4 and he showed us all the paperwork and service relating to the vehicle and also gave us the keys to inspect the car. I wasn’t made to feel rushed and was genuinely happy with what I saw. We negotiated a price both parties were happy with. And within an hour I was on the road back to Oldham with the car. Owner customer service was excellent and his passion for his business was there for all to see. He also put in a 3 month rac gold warranty and 12 months breakdown cover for free to ease our minds. Also the whole establishment was nice and clean. The vehicle was missing a part and was told he’d post it as soon as he has it and true to his words he had. I would highly recommend people to visit his place you’d come out of that place happy like me. Thank you.
Excellent Service from a genuine guy
By Rifa B on 19 January 2020 | Verified purchase
I purchased a VW golf not so long ago from Cars Direct. I cannot stress how happy I am with my purchase along with the service I received. Arif the owner went over and beyond expectations. I have purchased many cars in the past from reputable main dealers and nothing has compared to how I was looked after from the moment I stepped foot by accident on the small courtyard. If you are looking for a GOOD reliable second hand car, come and give these guys a try they will certainly look after you and be upfront about the car in question. Keep up the good work and all the best.
By Kirsty B on 18 January 2020 | Verified purchase
A lovely genuine guy, really helpful, absolutely love my car, he even phoned me up a week later to make sure everything ok with my car. Highly recommended!!
By Hamed A on 18 January 2020 | Verified purchase
Great choice of cars, no pressure sales left me to view cars on my own accord thanks again.
By Liam J on 18 January 2020 | Verified purchase
bought a car from cars direct. I am very happy with my purchase. will recommend to family and friends
Wonderful experience, professional company
By Manish Kumar S on 18 January 2020 | Verified purchase
This is the first time I was buying a used car and I was really nervous because you never know the true condition of the car just by looking at it or test driving unless you are technical and know what all things need to check. I zeroed down on 2 cars, booked an appointment with Cars Direct and was able to get a time slot for the same day. On arriving at the office, I was greeted and shown around the cars. As promised, I was given test drive for both cars, the owner was friendly and helped me with all my queries. I bought Toyota Aygo at the end of my appointment. It came with a 3 month RAC warranty and 12 month breakdown cover, its been nearly a month now and the car has not given me any problem. I am a happy customer and would recommend the company to all my friends.
Bad experience very stressful & timewasting lies
By Ovais A on 17 January 2020 | Verified purchase
Terrible experience stressful cars direct doesn't no the meaning of telling the truth Be very very careful when purchasing a vehicle from this dealer read the RAC warranty I didn't cost me when the vw polo I purchased from cars direct broke down 3 weeks later EGR valve £748 I managed to get £370 from dealer that was a mission believe me Very very bad customer service will not recommend this garage to any of my friends or family
- 07702 716647 01484 540151
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|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||10:00 - 17:00|
|Sunday||11:00 - 16:00|
Alternative times available by appointment.