Customer reviews of Cars Direct

By Amanda Jane S on 14 March 2021 | Verified purchase

Excellent customer service, friendly approachable staff, car as described. Perfect transaction.

Reply from Cars Direct on 14/03/21

Thanks for the review. We hope you enjoy your new car. It was a pleasure meeting you Amanda

By Ross C on 11 March 2021 | Verified purchase

Great service, talked me through the process from start to finish. Had a good test drivbe of the car and was free to have time to think and make a decision. Car has been great, really can't complain. Great service and great car!

Reply from Cars Direct on 11/03/21

Many thanks for the review. Appreciate the kind words. Hope you enjoy the rest of the time with the car

By Thomas A on 17 February 2021 | Verified purchase

i had a great experience friendy great staff and really impressed with my car imaculate vehicle couldnt be happier

Reply from Cars Direct on 17/02/21

Thanks for the review. Hope you enjoy your new car. It was a pleasure to meet you Thomas.

By Conner P on 15 February 2021 | Verified purchase

Great service, lovely car at reasonable price! You won’t be disappointed

Reply from Cars Direct on 16/02/21

Many thanks for the review. Hope you enjoy the rest of the time with your new car.

By Jennifer Anne Arshad K on 15 February 2021 | Verified purchase

We saw a car we liked at a few different garages but chose this one purely based on the reviews. Didn't disappoint. Friendly, no pressure and honest. Even said if we weren't 100% sure then we shouldn't buy. Called us 2 weeks later to ask if everything was OK. Said if anything was an issue we could call & they'd sort it. Would recommend.

Reply from Cars Direct on 16/02/21

Thanks Jennifer. We appreciate the kind words. Hope you enjoy your new car.

By Barry W on 04 February 2021 | Verified purchase

Definitely a 5 star experience buying my Seat Altea. No pressure whatsoever to buy the car. Guy I dealt with was very helpful throughout the sale. Car was exactly as described in the advert. Will definitely recommend cars direct to other people.

Reply from Cars Direct on 05/02/21

Thank you for the review. We hope you enjoy your new car. It was a pleasure meeting you barry.

By Brandon Jon A on 04 February 2021 | Verified purchase

Very good service, helpful and quick. We showed up with a specific budget after looking around online we phone to make a appointment here. We were treated quickly and efficiently and the car was bang on

Reply from Cars Direct on 04/02/21

Many thanks for the review. We appreciate the kind words. Hope you enjoy the rest of the time with the car.

By Mohammed Ajaz S on 18 January 2021 | Verified purchase

Very professional, well-mannered, wel spoken and trustworthy, what ever they told us about the car it was 100% truth. I will highly recommend them to my family and friends.

Reply from Cars Direct on 19/01/21

Thank you for the review. We appreciate your kind words. We try our best to be as honest as possible with our customers.

By Carol Susan D on 18 January 2021 | Verified purchase

I bought a VW Passat from Cars Direct in November. It was exactly as described on the ad and was presented in beautiful condition together with a 3 month warranty which gave me extra peace of mind as I know next to nothing about cars. Overall I received a really courteous and professional experience and would recommend Cars Direct

Reply from Cars Direct on 18/01/21

Thank you Carol. Appreciate the kind words, Hope you enjoy the rest of your time with the car.

By Matthew S on 12 January 2021 | Verified purchase

I bought a vw golf from here around 3 months ago, great car mechanically, kept in good condition and got a good deal on it. However, upon driving the car home I discovered that the radio was faulty and was flickering on and off constantly, I turned around and took the car back to state the problem, he was very helpful and told me not to worry and he would get it sorted as soon as he could. After driving back and forth multiple times wasting fuel, miles, my time and 3 radios that had previously been installed which turned out to not work I am finally happy with the car. Took around 2 months to get this problem sorted but other than that I recommend cars direct.

Reply from Cars Direct on 14/01/21

Many thanks for the review. I am really sorry about the experience you had with the radio