Customer reviews of Cars Direct

By Christine R on 01 August 2020 | Verified purchase

Very friendly and helpful pleasure to do business with

Reply from Cars Direct on 01/08/20

Many thanks for taking the time out to leave us a review, it is much appreciated

By Hafiz U on 01 August 2020 | Verified purchase

I bought a car from this garage recently and I would describe them as being very professional and they gave me excellent and friendly service from the beginning. In summary, this garage has a good range of well priced and a varied selection of cars backed up by polite and respectful customer service.

Reply from Cars Direct on 01/08/20

Thank You. Hope you enjoy your new car

By Dele D on 30 July 2020 | Verified purchase

While test driving the car the seller asked me to slow down as soon as I dropped the third gear (He looked worried). On my way back home on the motorway engine light came on straight after pressing the gas on the third gear. I called the seller straight and he acted surprise suggesting me to call the Rac insurance provided with the car.Long story short, Fault on the Turbo which I am sure was known by seller and It is not cover by the insurance (cost of repair +£1000). I wouldn’t suggest going to this dealer unless you are taking your mechanic with you. Kindly

Reply from Cars Direct on 02/08/20

Thank you for your review. First of all i did not sell you a Faulty car. If the Car went faulty on the motorway as soon as you bought it, you could have brought it back Straight away for a repair or a refund. Also you have just left this review after 6 months of owning the car. I do not recall you dropping gear on test drive and me looking worried. I have just pulled out your invoice and you bought the car on 11th of January 2020, so it has been over 6 months. When you bought the car i gave you a RAC Warranty for 3 months. I offered you an extra 3 months for £80 but you refused. Rac is a very good warranty company, i have been dealing with them for a very long time, and if cars do go wrong they pay out most of the time. Cars are a mechanical thing , I cant tell when they are going to go Wrong in the future. I am still willing to help you out. Please feel free to contact me anytime. I always try my best to keep my customers Happy

By Recaldo S on 13 July 2020 | Verified purchase

They pushed the boat out for me and sold me car, after closing with a little persuasion. This is a 1st for me too, a garage phoning to check if the car was running and that I had no problems. Yes a little customer service, goes a long way. I would definitely, buy another car from this company and recommend my family and friends too.

Reply from Cars Direct on 14/07/20

Thank You for your review. Much appreciated, Hope you enjoy your new Clio

By Taljit S on 12 July 2020 | Verified purchase

Excellent experience and hassle free service. There was a small minor issue with vehicle, which the dealer spotted and fixed before selling us the car. Highly recommend

Reply from Cars Direct on 13/07/20

Thank You. Appreciate to leave us a review, hope you enjoy your new car

By Jillian Anne M on 30 June 2020 | Verified purchase

Bought a lovely mini off this gentleman,was really pleasant and very professional and small issue has been resolved without any problem or questions,would recommend.

Reply from Cars Direct on 30/06/20

Thank You, Hope you enjoy your new Car

By Elizabeth O on 26 June 2020 | Verified purchase

Excellent service throughout. Very friendly with very well presented selection of cars. It was well worth travelling to I would completely recommend.

Reply from Cars Direct on 03/07/20

Thank You

By Rachel F on 12 June 2020 | Verified purchase

Really happy with my car, staff was very helpful and professional both during and after sale. Would highly reccomend using cars direct I would deffinatley use them again in the future

Reply from Cars Direct on 13/07/20

I am glad to hear that you are happy with the purchase, Hope you enjoy the rest of the time with the Car.

By Henry W on 04 June 2020 | Verified purchase

Very good garage, polite and professional. Would definitely recommend using them.

Reply from Cars Direct on 05/06/20

Thank You

By Zohaib K on 03 June 2020 | Verified purchase

My experience was really really, the car was absolutely amazing, it was hassle free no stress. I would recommend this place to anyone buying a car.

Reply from Cars Direct on 13/07/20

Many thanks for your review, enjoy your Car