Customer reviews of Cars Direct

By Hashar A on 29 October 2020 | Verified purchase

Really great customer service and no problems with the car either.

Reply from Cars Direct on 30/10/20

Thank you. Hope you enjoy your car

By Wasat S on 28 October 2020 | Verified purchase

Absolutely amazing people, no issues with car what’s so ever, they give great deal if I was you I would buy car from them.

Reply from Cars Direct on 29/10/20

Many thanks for the review. Hope you enjoy your new car

By Adrian Michael L on 25 October 2020 | Verified purchase

A real guy no pressure to buy very very helpful very genuine dealer a pleasure to buy from and car is a dream to drive thanks mate I will definitely recommend you to friends and family

Reply from Cars Direct on 25/10/20

Thanks Adrian. Appreciate the kind words. Hope you enjoy the rest of the time with the car.

By Gary Edward F on 18 October 2020 | Verified purchase

Came down from Edinburgh, so a lot of description/details over telephone/text. Car was ready and waiting to test drive. Slick transaction and great communication and service, even a few aftersales calls over the week after purchase. Car was as described and backed up with good warranty

Reply from Cars Direct on 19/10/20

Thank you for the review Gary. Hope you enjoy the rest of the time with the car. It was a pleasure meeting you

By Colleen D on 27 September 2020 | Verified purchase

Very friendly and no pressure garage. Enjoying my new car I purchased a few weeks ago.

Reply from Cars Direct on 27/09/20

Thank you for the review. Hope you enjoy the rest of the time with the car.

By Francis W on 13 September 2020 | Verified purchase

Didn't feel pressured. Car works!!! (so far). The dealer was very honest about the previous damage to the car and called us after we bought it to advise us when to change to cam belt.

Reply from Cars Direct on 14/09/20

Thank you. We hope you enjoy your new car.

By Joseph L on 04 September 2020 | Verified purchase

My experience was very good from the beginning. They helped me with finding a finance provider for my car and even though in the end I bought the vehicle in full, they held onto the car for 3 weeks until I could fully pay them. On top of that they helped me deliver the vehicle all the way from where they're based to Reading! Always felt like I was dealing with a good company, the guy who I was speaking to was always easy to talk to and able to help with any queries. Couldn't recommend them highly enough.

Reply from Cars Direct on 05/09/20

Thank you Joseph. We are happy we could help you out. We hope you enjoy your new car

By Fiona Mary Y on 27 August 2020 | Verified purchase

Genuine friendly and helpful. Highly recommended.

Reply from Cars Direct on 27/08/20

Many thanks for the review.Hope you enjoy your new car

By Eilish K on 26 August 2020 | Verified purchase

Very professional and helpful. Would definitely recommend. 5 star service!

Reply from Cars Direct on 27/08/20

Thank you. We hope you enjoy your new car

By Steve Anthony F on 25 August 2020 | Verified purchase

We came across Cars Direct by chance having driven to the surrounding area to look at some specific cars which were disappointing. Cars Direct looked neat and tidy and the cars seemed reasonably priced. Also the branding and RAC warranties caught our eye. We saw a nice CMAX (a car we had not considered) and were left to look freely at this and the other cars. We got the key and were really able to look over it. There was no hard sell at all. We sat down with the lovely chap who runs the place and went through the paperwork. As it was late and we hadn't thought about the car before we agreed best thing was to sleep on the decision with zero pressure. We phoned up the next day, agreed that Cars Direct would service the car (which they did and paid for some minor additional work that was discovered). Communication was first class. Service was spot on and we were comfortable this was a company we could trust and a week or so later we have had a great experience and a lovely car.

Reply from Cars Direct on 26/08/20

We really appreciate the kind words. We hope you enjoy your new car. It was a pleasure meeting you Steve