Customer reviews of Cars Direct
At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 177 customer reviews
By Hashar A on 29 October 2020 | Verified purchase
Really great customer service and no problems with the car either.
Great customer service, friendly people
By Wasat S on 28 October 2020 | Verified purchase
Absolutely amazing people, no issues with car what’s so ever, they give great deal if I was you I would buy car from them.
A real guy
By Adrian Michael L on 25 October 2020 | Verified purchase
A real guy no pressure to buy very very helpful very genuine dealer a pleasure to buy from and car is a dream to drive thanks mate I will definitely recommend you to friends and family
Great service received
By Gary Edward F on 18 October 2020 | Verified purchase
Came down from Edinburgh, so a lot of description/details over telephone/text. Car was ready and waiting to test drive. Slick transaction and great communication and service, even a few aftersales calls over the week after purchase. Car was as described and backed up with good warranty
By Colleen D on 27 September 2020 | Verified purchase
Very friendly and no pressure garage. Enjoying my new car I purchased a few weeks ago.
No pressure, good service
By Francis W on 13 September 2020 | Verified purchase
Didn't feel pressured. Car works!!! (so far). The dealer was very honest about the previous damage to the car and called us after we bought it to advise us when to change to cam belt.
Super helpful and reliable!
By Joseph L on 04 September 2020 | Verified purchase
My experience was very good from the beginning. They helped me with finding a finance provider for my car and even though in the end I bought the vehicle in full, they held onto the car for 3 weeks until I could fully pay them. On top of that they helped me deliver the vehicle all the way from where they're based to Reading! Always felt like I was dealing with a good company, the guy who I was speaking to was always easy to talk to and able to help with any queries. Couldn't recommend them highly enough.
By Fiona Mary Y on 27 August 2020 | Verified purchase
Genuine friendly and helpful. Highly recommended.
Fab service! Xx
By Eilish K on 26 August 2020 | Verified purchase
Very professional and helpful. Would definitely recommend. 5 star service!
Helpful, honest and pressure free experience
By Steve Anthony F on 25 August 2020 | Verified purchase
We came across Cars Direct by chance having driven to the surrounding area to look at some specific cars which were disappointing. Cars Direct looked neat and tidy and the cars seemed reasonably priced. Also the branding and RAC warranties caught our eye. We saw a nice CMAX (a car we had not considered) and were left to look freely at this and the other cars. We got the key and were really able to look over it. There was no hard sell at all. We sat down with the lovely chap who runs the place and went through the paperwork. As it was late and we hadn't thought about the car before we agreed best thing was to sleep on the decision with zero pressure. We phoned up the next day, agreed that Cars Direct would service the car (which they did and paid for some minor additional work that was discovered). Communication was first class. Service was spot on and we were comfortable this was a company we could trust and a week or so later we have had a great experience and a lovely car.
- 07702 716647 01484 540151
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|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||10:00 - 17:00|
|Sunday||11:00 - 16:00|
Alternative times available by appointment.