Customer reviews of Cars Direct
At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 130 customer reviews
Very easy process. Nice and friendly
By Jonathan W on 25 March 2020 | Verified purchase
Fantastic, easy experience. No pushy sales pitch, just nice, friendly and relaxed - very refreshing for car sales. Kept in contact after the sale (and after his holiday!) to make sure everything was OK and to sort the MOT for the car.
100% customer service
By Ashley S on 18 March 2020 | Verified purchase
Went to look at the car I wanted on Sunday. Absolutely love the car. The service was great and the dealer could not have helped me enough
Perfect buying experience
By Shamim A on 07 March 2020 | Verified purchase
Very friendly staff, felt comfortable asking questions. Very happy with the car and happy to buy again with confidence.
Honest & Reliable 10/10
By Adil B on 18 February 2020 | Verified purchase
Had a great experience with this dealership, no fuss no drama, staff were very helpful, I was able to make a decision quickly after the test drive which illustrated to me the reliability of the car and no bad surprises.
Great car, trustworthy seller
By MUHSIN R on 17 February 2020 | Verified purchase
Purchased a car and received a great deal. Nice clean car good communication and a great guy to deal with. Buy with confidence
Professional, honest and reliable!
By Dijana T on 15 February 2020 | Verified purchase
I can’t recommend this place enough! A totally professional, non pushy and honest approach by staff, making the buying experience a breeze. The cars are in great condition and all the added extras for peace of mind are very reassuring. I had to return to the dealer with some queries regarding my purchase and some minor issues, which were dealt with quickly and smoothly. I have since recommended this place to all my friends and family. Having had a lot of negative experiences in the past when buying a second hand car, this will be my go to place from now on.
All round happy
By Glyn Eric A on 14 February 2020 | Verified purchase
Bought an Audi A3 from cars direct, really happy with the service I received and even happier with my new car. I would recommend them 👍
5 STAR RATING
By Phillip Lewis F on 09 February 2020 | Verified purchase
Brilliant customer service car is running perfect 10/10 all around
By Claudia G on 03 February 2020 | Verified purchase
I have been looking for a while for a second hand small automatic car and my husband found one at Cars Direct. I am very happy with the purchase of my car and I found at Cars Direct an excellent and swift service with good communication.
By Jacques C on 27 January 2020 | Verified purchase
I found the entire process very easy, very friendly and professional staff. I purchased a 07 reg VW for running around for work since I visit customers at home. I even received a 3 months warranty and 12 months of free roadside assistance from RAC. The lovely guy went above and beyond to answer all my very many questions, nothing was too much trouble even after I drove the car away. I loved this car and the car gave me no trouble at all so far. I would absolutely recommend and when the need arises I will definitely be a returning customer.
- 07702 716647 01484 540151
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|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||10:00 - 17:00|
|Sunday||11:00 - 16:00|
Alternative times available by appointment.