Customer reviews of Cars Direct
At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 143 customer reviews
Amazing service start to finish
By Asam S on 03 August 2020 | Verified purchase
Very relaxed and hassle free service I like how you are just handed the keys, when you want to look at a vehicle. The vehicle I purchased was immaculate. Letting you pay for road tax before you leave was a great touch to a very professional service. Would defo recommend.
By Ben C on 02 August 2020 | Verified purchase
Cars direct have good customer service and were very helpful
Excellent Service Friendly Helpful
By Sohail S on 02 August 2020 | Verified purchase
Great Service Friendly Helpful Not Pushy Did All They Could To Help
By Anneka S on 02 August 2020 | Verified purchase
Great seller, Made everything fast, easy and very smooth. Would definitely recommend
Purchase Audi a4
By Amjid K on 02 August 2020 | Verified purchase
good experience buying from these guys. The after sale response was also very good with prompt reply, advice and resolution to the issues I was having. highly recommend buying from them.
By Kirsty T on 01 August 2020 | Verified purchase
Very friendly staff that are happy to help with any questions. Good cars at reasonable prices
Friendly and pleasant experience
By Christine R on 01 August 2020 | Verified purchase
Very friendly and helpful pleasure to do business with
My purchase from Cars Direct
By Hafiz U on 01 August 2020 | Verified purchase
I bought a car from this garage recently and I would describe them as being very professional and they gave me excellent and friendly service from the beginning. In summary, this garage has a good range of well priced and a varied selection of cars backed up by polite and respectful customer service.
Mis-sold a faulty car (11/19)
By Dele D on 30 July 2020 | Verified purchase
While test driving the car the seller asked me to slow down as soon as I dropped the third gear (He looked worried). On my way back home on the motorway engine light came on straight after pressing the gas on the third gear. I called the seller straight and he acted surprise suggesting me to call the Rac insurance provided with the car.Long story short, Fault on the Turbo which I am sure was known by seller and It is not cover by the insurance (cost of repair +£1000). I wouldn’t suggest going to this dealer unless you are taking your mechanic with you. Kindly
Great customer service
By Recaldo S on 13 July 2020 | Verified purchase
They pushed the boat out for me and sold me car, after closing with a little persuasion. This is a 1st for me too, a garage phoning to check if the car was running and that I had no problems. Yes a little customer service, goes a long way. I would definitely, buy another car from this company and recommend my family and friends too.
- 07702 716647 01484 540151
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|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||10:00 - 17:00|
|Sunday||11:00 - 16:00|
Alternative times available by appointment.