Customer reviews of Cars Direct

By Asam S on 03 August 2020 | Verified purchase

Very relaxed and hassle free service I like how you are just handed the keys, when you want to look at a vehicle. The vehicle I purchased was immaculate. Letting you pay for road tax before you leave was a great touch to a very professional service. Would defo recommend.

Reply from Cars Direct on 03/08/20

Thank you. We appreciate your kind words

By Ben C on 02 August 2020 | Verified purchase

Cars direct have good customer service and were very helpful

Reply from Cars Direct on 02/08/20

Thank you. Hope you enjoy your new car

By Sohail S on 02 August 2020 | Verified purchase

Great Service Friendly Helpful Not Pushy Did All They Could To Help

Reply from Cars Direct on 02/08/20

Thanks Sohail. Was great to meet you. All the best

By Anneka S on 02 August 2020 | Verified purchase

Great seller, Made everything fast, easy and very smooth. Would definitely recommend

Reply from Cars Direct on 03/08/20

Thank you. Appreciate the kind words

By Amjid K on 02 August 2020 | Verified purchase

good experience buying from these guys. The after sale response was also very good with prompt reply, advice and resolution to the issues I was having. highly recommend buying from them.

Reply from Cars Direct on 02/08/20

Thank you. Much appreciated for the review. Hope you enjoy your new car.

By Kirsty T on 01 August 2020 | Verified purchase

Very friendly staff that are happy to help with any questions. Good cars at reasonable prices

Reply from Cars Direct on 02/08/20

Thank you for the review. Hope you enjoy your new car

By Christine R on 01 August 2020 | Verified purchase

Very friendly and helpful pleasure to do business with

Reply from Cars Direct on 01/08/20

Many thanks for taking the time out to leave us a review, it is much appreciated

By Hafiz U on 01 August 2020 | Verified purchase

I bought a car from this garage recently and I would describe them as being very professional and they gave me excellent and friendly service from the beginning. In summary, this garage has a good range of well priced and a varied selection of cars backed up by polite and respectful customer service.

Reply from Cars Direct on 01/08/20

Thank You. Hope you enjoy your new car

By Dele D on 30 July 2020 | Verified purchase

While test driving the car the seller asked me to slow down as soon as I dropped the third gear (He looked worried). On my way back home on the motorway engine light came on straight after pressing the gas on the third gear. I called the seller straight and he acted surprise suggesting me to call the Rac insurance provided with the car.Long story short, Fault on the Turbo which I am sure was known by seller and It is not cover by the insurance (cost of repair +£1000). I wouldn’t suggest going to this dealer unless you are taking your mechanic with you. Kindly

Reply from Cars Direct on 02/08/20

Thank you for your review. First of all i did not sell you a Faulty car. If the Car went faulty on the motorway as soon as you bought it, you could have brought it back Straight away for a repair or a refund. Also you have just left this review after 6 months of owning the car. I do not recall you dropping gear on test drive and me looking worried. I have just pulled out your invoice and you bought the car on 11th of January 2020, so it has been over 6 months. When you bought the car i gave you a RAC Warranty for 3 months. I offered you an extra 3 months for £80 but you refused. Rac is a very good warranty company, i have been dealing with them for a very long time, and if cars do go wrong they pay out most of the time. Cars are a mechanical thing , I cant tell when they are going to go Wrong in the future. I am still willing to help you out. Please feel free to contact me anytime. I always try my best to keep my customers Happy

By Recaldo S on 13 July 2020 | Verified purchase

They pushed the boat out for me and sold me car, after closing with a little persuasion. This is a 1st for me too, a garage phoning to check if the car was running and that I had no problems. Yes a little customer service, goes a long way. I would definitely, buy another car from this company and recommend my family and friends too.

Reply from Cars Direct on 14/07/20

Thank You for your review. Much appreciated, Hope you enjoy your new Clio