Customer reviews of Cars Direct

By Nathan E on 01 October 2018 | Verified purchase

Having had an awful experience buying a car in July from Elland (which resulted in us returning the car due to a faulty clutch and then engine - losing us £1000). We were reluctant and alittle nervous to buy another. However we spotted a vw golf at Cars Direct, infact there were two. I took my dad to see the cars and he test drove them both.... saying they were both good runners. Ultimately we went for the more expensive one which was newer. The whole sales process was great and I was filled with confidence in the fact I was buying a legit car from a trust worthy dealer. The owner even rang up after a month just to see how things were going. We've had the car two months now and there has been no issue at all. My wife loves driving it and it's absolutely solid. So happy with our car and would certainly recommend Cars Direct.

By Kevin W on 04 September 2018 | Verified purchase

Lovely car, had a few teething problems which cars direct sorted out with no hassle very happy with the service and would recommended

By Sukhdev U on 03 September 2018 | Verified purchase

Fantastic service from start to finish. Bought an Audi A4. Took the car for a test drive and instantly knew I wanted to buy. Would definitely buy from the dealer again.

By Deborah A on 21 July 2018 | Verified purchase

Friendly service , answered all questions I had, would recommend to other buyers .

By Amla I on 16 July 2018 | Verified purchase

It was good. Great customer service and very helpful.

By Konstantinos K on 20 May 2018 | Verified purchase

Arif the sales manager is a great guy and very helpful..I bought an Audi from them in excellent condition as described in the advert..definitely I would recommend to anyone that he needs a car first have a quick look there

By Keith L on 30 April 2018 | Verified purchase

Excellent to do business with. Car and forecourt immaculately presented. Smooth and pleasant transaction, would highly recommend.

By Naheeda K on 29 April 2018 | Verified purchase

Excellent customer service, very polite and talked through all about the car. Let us check the car ourselves without any hesitations. There was no doubt in his words about the car, I received the car in good condition and the owner was very negotiable about the price. I would definitely go back to him and would request others to purchase a car from him as he is a reliable and trustworthy owner. The owner rang me after a couple of days to ask about the car and of it was all okay for me. I have not come across any other garage owners who contact their customers a couple of days later to see if they happy with the purchase. Thankyou so much 😊

By Andrew P on 29 April 2018 | Verified purchase

Very pleasant experience honest genuine seller, he even came out on his day off to open up for me. Made me and my sister a brew and let me hang around to arrange insurance etc. When he had places to go

By Stephen R on 18 March 2018 | Verified purchase

I bought a Volkswagen Golf from this garage on a Friday and asked when I could pick it up as I was really keen to get it, they had it valeted and looking really good ready for me to pick up at lunch time the next day, I even received a call one week later asking if everything was ok and I was still happy with the car, I have bought a lot of cars over my 30 years of driving but this has to be the easiest transaction I have ever had, I would definitely recommend this garage to buy your next car from.