Customer reviews of Cars Direct

By Francis W on 13 September 2020 | Verified purchase

Didn't feel pressured. Car works!!! (so far). The dealer was very honest about the previous damage to the car and called us after we bought it to advise us when to change to cam belt.

Reply from Cars Direct on 14/09/20

Thank you. We hope you enjoy your new car.

By Joseph L on 04 September 2020 | Verified purchase

My experience was very good from the beginning. They helped me with finding a finance provider for my car and even though in the end I bought the vehicle in full, they held onto the car for 3 weeks until I could fully pay them. On top of that they helped me deliver the vehicle all the way from where they're based to Reading! Always felt like I was dealing with a good company, the guy who I was speaking to was always easy to talk to and able to help with any queries. Couldn't recommend them highly enough.

Reply from Cars Direct on 05/09/20

Thank you Joseph. We are happy we could help you out. We hope you enjoy your new car

By Fiona Mary Y on 27 August 2020 | Verified purchase

Genuine friendly and helpful. Highly recommended.

Reply from Cars Direct on 27/08/20

Many thanks for the review.Hope you enjoy your new car

By Eilish K on 26 August 2020 | Verified purchase

Very professional and helpful. Would definitely recommend. 5 star service!

Reply from Cars Direct on 27/08/20

Thank you. We hope you enjoy your new car

By Steve Anthony F on 25 August 2020 | Verified purchase

We came across Cars Direct by chance having driven to the surrounding area to look at some specific cars which were disappointing. Cars Direct looked neat and tidy and the cars seemed reasonably priced. Also the branding and RAC warranties caught our eye. We saw a nice CMAX (a car we had not considered) and were left to look freely at this and the other cars. We got the key and were really able to look over it. There was no hard sell at all. We sat down with the lovely chap who runs the place and went through the paperwork. As it was late and we hadn't thought about the car before we agreed best thing was to sleep on the decision with zero pressure. We phoned up the next day, agreed that Cars Direct would service the car (which they did and paid for some minor additional work that was discovered). Communication was first class. Service was spot on and we were comfortable this was a company we could trust and a week or so later we have had a great experience and a lovely car.

Reply from Cars Direct on 26/08/20

We really appreciate the kind words. We hope you enjoy your new car. It was a pleasure meeting you Steve

By Ellisha Amanda N on 18 August 2020 | Verified purchase

Excellent service and extremely friendly. Very Very happy with my new car. Highly recommended

Reply from Cars Direct on 19/08/20

Thank you. We appreciate the kind words

By Angela W on 17 August 2020 | Verified purchase

Salesman was friendly & very helpful. He left us to look at the car without being pushy.

Reply from Cars Direct on 18/08/20

Thank you. Hope you enjoy your new car

By Asam S on 03 August 2020 | Verified purchase

Very relaxed and hassle free service I like how you are just handed the keys, when you want to look at a vehicle. The vehicle I purchased was immaculate. Letting you pay for road tax before you leave was a great touch to a very professional service. Would defo recommend.

Reply from Cars Direct on 03/08/20

Thank you. We appreciate your kind words

By Ben C on 03 August 2020 | Verified purchase

Cars direct have good customer service and were very helpful

Reply from Cars Direct on 02/08/20

Thank you. Hope you enjoy your new car

By Sohail S on 02 August 2020 | Verified purchase

Great Service Friendly Helpful Not Pushy Did All They Could To Help

Reply from Cars Direct on 02/08/20

Thanks Sohail. Was great to meet you. All the best