Customer reviews of Cars Direct
At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 130 customer reviews
No pressure, good service
By Francis W on 13 September 2020 | Verified purchase
Didn't feel pressured. Car works!!! (so far). The dealer was very honest about the previous damage to the car and called us after we bought it to advise us when to change to cam belt.
Super helpful and reliable!
By Joseph L on 04 September 2020 | Verified purchase
My experience was very good from the beginning. They helped me with finding a finance provider for my car and even though in the end I bought the vehicle in full, they held onto the car for 3 weeks until I could fully pay them. On top of that they helped me deliver the vehicle all the way from where they're based to Reading! Always felt like I was dealing with a good company, the guy who I was speaking to was always easy to talk to and able to help with any queries. Couldn't recommend them highly enough.
By Fiona Mary Y on 27 August 2020 | Verified purchase
Genuine friendly and helpful. Highly recommended.
Fab service! Xx
By Eilish K on 26 August 2020 | Verified purchase
Very professional and helpful. Would definitely recommend. 5 star service!
Helpful, honest and pressure free experience
By Steve Anthony F on 25 August 2020 | Verified purchase
We came across Cars Direct by chance having driven to the surrounding area to look at some specific cars which were disappointing. Cars Direct looked neat and tidy and the cars seemed reasonably priced. Also the branding and RAC warranties caught our eye. We saw a nice CMAX (a car we had not considered) and were left to look freely at this and the other cars. We got the key and were really able to look over it. There was no hard sell at all. We sat down with the lovely chap who runs the place and went through the paperwork. As it was late and we hadn't thought about the car before we agreed best thing was to sleep on the decision with zero pressure. We phoned up the next day, agreed that Cars Direct would service the car (which they did and paid for some minor additional work that was discovered). Communication was first class. Service was spot on and we were comfortable this was a company we could trust and a week or so later we have had a great experience and a lovely car.
extremely satisfied and happy
By Ellisha Amanda N on 18 August 2020 | Verified purchase
Excellent service and extremely friendly. Very Very happy with my new car. Highly recommended
No hassle, easy car purchase
By Angela W on 17 August 2020 | Verified purchase
Salesman was friendly & very helpful. He left us to look at the car without being pushy.
Amazing service start to finish
By Asam S on 03 August 2020 | Verified purchase
Very relaxed and hassle free service I like how you are just handed the keys, when you want to look at a vehicle. The vehicle I purchased was immaculate. Letting you pay for road tax before you leave was a great touch to a very professional service. Would defo recommend.
By Ben C on 03 August 2020 | Verified purchase
Cars direct have good customer service and were very helpful
Excellent Service Friendly Helpful
By Sohail S on 02 August 2020 | Verified purchase
Great Service Friendly Helpful Not Pushy Did All They Could To Help
- 07702 716647 01484 540151
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|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||10:00 - 17:00|
|Sunday||11:00 - 16:00|
Alternative times available by appointment.