Customer reviews of Cars Direct
At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 181 customer reviews
Terrific customer service, great cars.
By Paula Arrias Weiller on 07 September 2021 | Verified purchase
Arif and his team were fantastic. They made us feel welcome, yet very comfortable with the car we were viewing, with no pressure. Dealing with his company was extremely easy, resulting in a stress-free transaction. As first-time buyers I think we selected the best dealer possible, making me feel reassured with my purchase. I have been driving the car for 1 month now and it's been perfect. I would definitely make business with his company again, couldn't recommend more.
By Anonymous on 05 September 2021 | Verified purchase
Excellent customer service and a friendly welcome from Arif, he was very helpful and was honest with us, not a pushy salesman. the car drives lovely. Very pleased with our purchase and would highly recommend.
Service with a smile
By Sheikh Muhammad Ali on 01 September 2021 | Verified purchase
Fantastic service! The owner was very helpful and professional. Was quick in replying to my messages and answering the many questions i had. 5 stars all the way!
By kieron on 16 August 2021 | Verified purchase
great service, honest business, i would recommend to my friends and family
A very happy customer! 😊
By Anonymous on 24 July 2021 | Verified purchase
Cars Direct are great. So personable and a pleasure to do business with. This is my second car purchased from here and I will be back again in the future. Both cars have been reliable and any issues were dealt with before the purchase was finalised. Cannot recommend them enough! Keep up the good work.
Best Salesman I have Came Across!
By Yusef on 22 July 2021 | Verified purchase
I geninunely think Arif, who is the owner of CarsDirect, is the best salesman I came across. I was searching for cars for 6 weeks and whilst other salesman were not totally honest and in some cases were rude, Arif is completely the opposite. We bought a Ford Focus from CarsDirect and from the start, Arif was honest with us in terms of telling us any faults with the car. He made sure we go on a test drive first before we make a purchase. There was sadly an issue with the Coil Spring however Arif himself ordered and paid for the new part, to which I felt this is very good customer service. You will not regret buying from CarsDirect. From the start, he has treated us with kindness, respect and professionalism and I just want to say a very big thank you to Arif, as I am very happy with my purchase and service I recieved.
By Anonymous on 22 July 2021 | Verified purchase
Excellent customer service, no pressurising salesman! Highly recommended!
By Indy Singh on 15 July 2021 | Verified purchase
I bought a car for my wife, and Arif was couldn’t have been more helpful, not your usual pushy salesman you could see that by talking to him. Ended up buying a golf, car was nice and clean in and out and runs smooth so no complaints and also get 12 months free breakdown cover and 6 months warranty so good experience all round.
Best car I have ever had!! Great company! Great people and great help
By Christopher william john Greenwood on 15 July 2021 | Verified purchase
I would highly recommend, this company! They so polite, they make sure the car is in the best condition you will ever see and if you have any questions at all they will answer with a big smile:) honestly couldn’t be any happier with my car! Thank you so much car direct.
By Anonymous on 26 June 2021 | Verified purchase
Great car and great service. Would definitely recommend
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|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||10:00 - 17:00|
|Sunday||11:00 - 16:00|
Alternative times available by appointment.